Agency backups, archiving, and disaster recovery tools are constantly evolving, posing new choices and questions for your agency.  For example:

 

-- Should you back up your data to the cloud?
-- What are the major differences between backing up and archiving your emails?
-- Given recent improvements in technology, how long should it take your agency to get back up after a disaster?

 

Bryant Caudill, service manager for Smart Services, offers an overview of this often times overlooked area of agency technology.