Complacent IT Technicians Can Be a Company’s Worst Nightmare

The modern business is inundated with all types of threats, from people outside the organization phishing around for information, to employees that are aloof to their role in your network’s security. If your network’s security is like a levee, it is indisputably an IT department’s job to fill in the gaps to ensure a deluge of misfortune doesn’t swamp your company’s IT. So what happens when your company’s IT department is the biggest offender of perilous activity?

According to a report that was commissioned by cloud business app provider Intermedia and concocted by Precision Sample, the people tasked with keeping your IT infrastructure and network secure are the most likely to ignore industry best practices concerning network security. The study produced some concerning numbers, including 32 percent of IT staff respondents admitting that they are more than 10 percent more likely to to give out their login credentials than your normal worker. Intermedia VP of Identity and Access Management, Richard Walters explains.

It’s nearly always that technical people are the worst offenders. They know how to get around various controls that an IT team will put in place. It’s sometimes done with the best intent, but nevertheless with a complete lack of consideration for the risk or security implications.

Additionally, over one-quarter of IT professionals polled said they’ve permeated IT systems to which they were no longer allowed access to, and over 30 percent said that they would absolutely take data from a company they were leaving if they thought it could personally benefit their careers. This is over three times the amount of business professionals under the same circumstances.

Overall, 93 percent of polled participants admitted to some sort of insecure IT practice; a striking number that had a myriad of negative results, including data breaches, regulatory compliance failures, and deliberate sabotage. These scenarios can leave an organization exposed to potentially devastating positions.

At SMART Services, our managed IT services can alleviate nearly all of your potential IT disasters, including situations like a complacent technician sharing information they clearly shouldn’t be sharing. Our certified and trustworthy technicians remotely monitor and maintain your network to proactively squelch potential problems before they come to fruition. Our techs are well versed in industry best practices and understand exactly what it takes to keep your organization’s IT safe. To learn more about our managed IT services, give us a call today at 586 258-0650 .