Jerry Fetty is founder and CEO of SMART I.T. Services, Inc., an Information Technology service company that specializes in helping independent insurance agencies increase their productivity and profitability by harnessing the power of technology.
Jerry has over 30 years of networking technology experience and holds a variety of certifications including Associate in Information Technology (AIT) from the Insurance Institute for CPCU; CompTIA Certified Document Imaging Architect (CDIA+), A+, Network+, and I-Net+; Microsoft Certified Professional (MCP); Cisco Certified Network Associate, Certified
Network Design Architect, Certified Wireless Field Engineer, and Certified Wireless Field Technician; and more. He also serves as a Board Member for the MSP Alliance, the world’s largest professional association and accrediting body for the Managed Services Industry.
Jerry’s expertise lies in the insurance technology and automation field, where he has designed and overseen thousands of successful system implementations. In addition to his extensive hands-on experience, Jerry is a recognized local and national speaker and author on insurance information technology. But don’t let his extensive technology background scare you; Jerry translates concepts and “geek speak” into easy-to-understand terms.
Jerry’s prior speaking engagements at both the national and local level include Michigan Association of Insurance Agents (MAIA) Convention, MAIA's Great Lakes Automation Day (GLAD), AMS Users' Group (national and local groups), AMS PowerUsers Conference, Applied Systems User Group (national and local groups), HIGH-TECC (national insurance technology convention produced by Steve Anderson's The Anderson Agency Report), and Insurance Board of Northern Ohio (IBNO).
Insurance industry publications, including Rough Notes and Michigan Agent Magazine, have featured Jerry’s articles and contributions, and he writes the popular “Guru’s Guidance” column for SMART I.T. Services’ bi-monthly newsletter.