SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

Is Your Backup and Recovery Strategy Solid?

Is Your Backup and Recovery Strategy Solid?

Does your business know how it takes data backups and restores data following a disaster? It’s one of the most important parts of managing a business, especially in a world where hackers and mistakes can happen in a moment’s notice. Do you know how to ensure that your business is as secure as possible in the event of a disaster? A good place to start is understanding the various terminology associated with data backup and disaster recovery.

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Business Communications You Can Depend On

Business Communications You Can Depend On

Would your business fall apart if communications halted? This is one of the major pitfalls that businesses have to deal with, as without proper teamwork and communication, operations can fall apart and productivity can be lost. What are some of the ways that your business manages the many modes of communication that it relies on?

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Using 2017's Examples to Maintain Network Security in the New Year

Using 2017's Examples to Maintain Network Security in the New Year

Network security is a crucial consideration for every single business, especially ones that utilize the Internet. There were a lot of negatives and some positives that came out of 2017 in regards to cybersecurity. Below we have listed some of the most troubling cybersecurity statistics collected in 2017, and we’ve followed it up with suggestions on how to keep your business safe in 2018.

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Backup and Recovery Move to the Cloud to Protect Businesses

Backup and Recovery Move to the Cloud to Protect Businesses

The cloud has been a major game-changer for business technology, but perhaps its most important contribution has been to the backup and disaster recovery process. Businesses no longer have to suffer due to unforeseen circumstances such as hardware failure or hacking attacks. Instead, a cloud-based backup and disaster recovery solution, also known as BDR, can provide a considerable failsafe for your organization.

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Keep Work from Interfering with Your Home Life

Keep Work from Interfering with Your Home Life

The holidays are a time when everyone questions whether they will be able to spend their time at home with their families, or be stuck at the office trying to beat a nasty deadline. The increase in mobile technology hasn’t made getting away from work any easier, but it has made it easier to work away from the office. Since this constant How can you achieve a precious work/life balance for your workplace duties?

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This Holiday Season, the Greatest Gift of All Could Be Your Personal Information

This Holiday Season, the Greatest Gift of All Could Be Your Personal Information

Hackers always love the holiday season. Lots of people are spending lots of money (both online and in-store) for the perfect gifts for their loved ones. When there are so many people making purchases all over the world, there are countless opportunities to steal information. Data such as credit card numbers and personally identifiable information can be taken and used to make people’s lives pretty miserable, during what is supposed to be the most wonderful time of the year.

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Could Your Business Use a New Telephone System?

Could Your Business Use a New Telephone System?

Telephone solutions have long been a major pain point for businesses. Smaller organizations attempt to get the most bang for their buck, especially for something as important as communications, but it’s not always so simple. How can you get the greatest return on investment from your business’ telephone solution? You can start by implementing Voice over Internet Protocol.

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Looking for New Productivity Software? Try Software as a Service

Looking for New Productivity Software? Try Software as a Service

Most businesses rely on software solutions in order to stay productive throughout the work day. Whether it’s a word processor, a spreadsheet builder, or simple data storage in the cloud, software is deeply ingrained in the modern business world. Shouldn’t your organization be taking advantage of it to its full extent? You can start by implementing Software as a Service.

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Managed IT Services Can Help Your Organization Grow

Managed IT Services Can Help Your Organization Grow

For the majority of small and mid-sized businesses (SMBs), finding the right technology solution is the key to growth. According to a recent study, businesses with 250 employees or less whose primary goal for 2018 is growth cited IT systems and technology applications as their top strategy for facilitating growth. However, in order for technology to provide the most ample amount of growth for your business, they must be the right selection for your individual needs. By working with an MSP, you’ll have a team of business technology solutions experts as your disposal, at a fraction of the cost of hiring an internal IT department to find and implement the IT required to accomplish your desired growth.

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Protect Yourself in the Future By Learning from These Past Phishing Scams

Protect Yourself in the Future By Learning from These Past Phishing Scams

Would you be surprised if we told you that cybercrime is one of the biggest threats to the success of your organization? Unfortunately, there’s no escaping the fact that your business will be under fire from all sides by security threats. One of the most notorious methods includes phishing--email scams that are designed to harvest credentials and other information from unsuspecting users.

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Mobile Is More Than a Trend for Businesses

Mobile Is More Than a Trend for Businesses

Today’s business environment is no longer just a drab gray office setting filled with workstations lining the wall. The office is the coffee shop across the street, or the airport lobby while you’re waiting for your plane to arrive. It’s the client’s office while you’re out on a business trip, or the venue for a business conference where you make valuable connections and exchange contact information. The office has gone mobile, and your business needs to adapt to this change.

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Ransomware: The Smaller The Business, The Bigger The Problem

Ransomware: The Smaller The Business, The Bigger The Problem

The variety of malware known as ransomware exploded in popularity in 2016, encrypting victims’ files and demanding cryptocurrency payments to restore the data to the estimated tune of $1 billion. This may seem to suggest that large corporations and companies are the primary targets of these cyber criminals--and for some, they are.

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Why Professional Service Providers Find Managed IT To Be The Right Choice

Why Professional Service Providers Find Managed IT To Be The Right Choice

Despite the industries that can be classified as “professional services” being widely varied, many of them could find substantial benefits in enlisting support from a managed service provider. Let’s examine a few of the solutions that an MSP offers, and how these solutions could help a business achieve more during the workday.

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What is the MSPs Role in Maintaining a Regulation Compliant IT Infrastructure?

What is the MSPs Role in Maintaining a Regulation Compliant IT Infrastructure?

As a business, your clients trust that you’re taking every measure possible to protect data, like personal information or financial records. However, with the number of businesses using electronic records continuing to climb, along with the rise of cybercrime attacks, many industries have begun to impose regulations and compliances that are designed to keep personal information secure. Health and finance are two of the most heavily regulated industries, with the government having stepped in and set a specific standard of data security regulations that these companies must comply with.

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Critiquing In-House and Cloud Based On Cost and Control

Critiquing In-House and Cloud Based On Cost and Control

We won't deny that we push the benefits of cloud pretty hard, but we aren't afraid to consider the possibility that the cloud may not be the best fit for your needs. If this is truly the case, it may just be that an onsite approach will work best for your needs.

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Can Your Business Succeed with Its Current Communications?

Can Your Business Succeed with Its Current Communications?

Communications are crucial for any business. Whether you own a restaurant, a junkyard, or a corporation that is looking to go public, communications are a base line item on any business’ long term plan. Communication drives sales, collaboration, and the support of your offerings. Are you leveraging the best communications technology for your needs?

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Managed IT is a Great Way to Improve Your Business' Productivity

Managed IT is a Great Way to Improve Your Business' Productivity

 

IT is meant to help, not hinder, your business operations. This is the cornerstone of the way that most organizations need to think about technology maintenance. Unfortunately, some organizations either don’t have dedicated IT support, or waste valuable time and resources working with break-fix providers who don’t have their business’s best interests in mind. To keep your organization from falling victim to these practices, you should consider managed IT for your technology maintenance.

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Protect Your Business with Strong Network Security Practices

Protect Your Business with Strong Network Security Practices

With the surge in the number of small and medium businesses that have fallen prey to malware and cyber criminals, there is a lot of focus of what an organization can do to prevent being a victim and how the company should handle themselves after an attack. There is another key factor to preventing cyber criminals from penetrating into your network: your employees.

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Business Intelligence Making Strides With Small Businesses

Business Intelligence Making Strides With Small Businesses

When people talk about a business’ efficiency, it’s typically referring to the ability for the organization to bring a product or service to market quickly with a small amount of wasted resources. The prevailing theory is that an efficiently-run business costs less, makes more, and grows faster than one that is inefficient. With the way business is headed--that is, with smaller profit margins than ever before--boosting efficiency has become a core business strategy. In fact, in today’s technology-driven marketplace, there are many that would argue that the efficient business is the only good business.

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Need A Simpler Way To Manage Data? Try A Cloud Server

Need A Simpler Way To Manage Data? Try A Cloud Server

If you’re like most small businesses, chances are that you have one or two servers in your office that are dedicated to storing and distributing data on your in-house network. Without these machines, you would be in a rough spot. Users wouldn’t be able to access data and your operations would suffer. But what if we told you that there is an easier way to manage data and increase user accessibility that doesn’t include managing server hardware?

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