SMART Blog

Remote work remains a fundamental approach to workplace operations right now. While this has led to great opportunities, remote work adds a new level of complexity to managing your employees. Let’s go over a few practices that can help make this management simpler and more effective.

We’ve all accidentally swiped away an important notification on our mobile devices, but not all of us know that Android devices give us the opportunity to go back and check them. For this week’s tip, we’re going to go over the process of how you can retrieve these notifications.

Let me ask you a question: is there anything in your office that doesn’t rely on technology in some way, shape, or form (and no, the old coffeepot that makes the perfect cup doesn’t count)? Increasingly, the answer to that question is “no.” Let’s review how much the average business nowadays relies on IT to really reinforce how ubiquitous technology has become.

Let me ask you a few questions—first, how confident are you that you could spot an online ruse, and second, did you know there’s a stain on your shirt right now?

Did you look?

If so, you’ve just fallen for the school playground version of social engineering, a serious threat. Let’s discuss the kind that you’re more likely to see in terms of your business’ cybersecurity.

As a business professional, it’s your responsibility to protect your company’s digital assets from cybercrime, but the path forward is not always so easy or clear-cut. Without a thorough knowledge and expertise of IT security at your disposal, it can be challenging to protect your infrastructure as adequately as it needs to be. Here are some of the common issues that involve cybersecurity, as well as how you can address them.

The past few years have made many people understandably antsy about their health and spending extended amounts of time around other people—which can make coming into the office a very, very stressful experience for some. How can you make your office a healthier place so your team can feel a little more secure as they work?

Your business is your livelihood, so it only makes sense to invest in its protections so that your livelihood is secure. This will require a strategic approach. Let’s go over what your business needs to remain sufficiently secure, and what you should look for from each to get the best, most secure option. 

“Wait, I didn’t buy that!”

That’s what many smartphone users have been saying lately, as a prevalent strain of malware has been infecting Android devices. The malware is called “toll fraud malware” and it’s been signing users up to services they don’t want.

Let’s get right to brass tacks. Your business is likely vulnerable to cybersecurity attacks. There are a whole lot of things you should be doing to protect your organization, but this one task is something you can do right now to save your business a lot of stress if something were to take down your network and cause a major disruption.

Have you ever wondered how some platforms will only have you log in once for all of your various needs, even though they might be different applications, websites, or services? This is essentially what single sign-on is, and it’s quite common in the technology world today. What is single sign-on exactly, and what kind of security does it actually provide for organizations that use it?

Sticky Keys—the Windows accessibility feature that keeps modifier keys like Shift and Ctrl active after you’ve pressed them—have a legitimate and necessary purpose for some. However, those who don’t need Sticky Keys can find them immensely annoying. Let’s go over how to deactivate sticky keys if you don’t need them.

Remember about a decade ago when all of the tech experts were predicting that most work would be done on a touch-screen device, prompting many professionals to purchase the latest and greatest tablets? Although tablet sales have not kept up over the years, they are still perfectly usable for personal purposes—maybe just not in the workplace. Still, we have to ask, is there a place for tablets in the office environment?

With cloud computing working wonders for small and medium-sized businesses of all types, you may gain confidence in finding hosted platforms that can help your business. Make no mistake about it, the cloud can work for your business in one way or another. This week, let’s go through how cloud options can help you improve your business’ computing.  

When you virtualize a software solution, you are essentially storing it in an online environment where it can live. In other words, it remains in the cloud and is accessed through the Internet. This approach is helpful for many businesses, so why not flip this concept on its head and give hardware virtualization a shot? You might find that virtual workstations, for example, offer many benefits that can help your company be more productive and efficient.

The cloud is a great business tool and resource, enabling businesses to offset a lot of their IT workload onto these providers. If you haven’t migrated some or all of your business’ technology to take advantage of the cloud, it is certainly something to consider.

If you’re already considering it, we wanted to offer a few tips to help make the process more effective for you.

Cloudflare has foiled the plans of yet another major hacking attack, a record-breaking DDoS attack of the likes we have never before seen. Let’s examine what goes into such an attack and what you can do to keep your business safe from their influence.

Have you ever wondered why it sometimes takes longer than you might expect for certain tasks to be accomplished with your business’ network? It turns out that technology is far from a simple thing, and small issues can seriously derail productivity and efficiency of complex information systems, one of which is the notorious network bottleneck. How can you identify and rectify this issue for your network?

How has your business managed its technology in recent years? Depending on the way you have done so, you could be unnecessarily throwing money down the drain when you could instead be reinvesting it into your organization. If you are ready to take your operations to the next level, consider changing your approach to your office’s technology management with managed services.

Every expense that your business takes on needs consideration. When you are looking to keep your business productive, you need to focus on keeping downtime to a minimum. In order to do that you need to have tools that don’t take a lot of work-time maintenance and have professional perspectives available that can help keep operations running when issues with your business’ technology do happen.

Considering what today’s cyberthreat environment looks like, more and more rigorous cybersecurity is strictly needed. One means that businesses have to accomplish this is a cybersecurity practice known as a zero-trust model.

Let’s go over what zero-trust entails, and how to put it in place.