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Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

Transform Remote Work from a Liability Into an Asset

Transform Remote Work from a Liability Into an Asset

We’re sure your business has at least a couple of employees who spend part of their workday in a different location, but are you doing all you can to help them be as productive as possible? While remote work is beneficial in so many circumstances, there are a lot of caveats to it that must be considered. Today, we want to go over how you can mitigate risk and keep remote work from becoming a liability for your company.

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When Staring Down Crisis, Could You Manage Your Business?

When Staring Down Crisis, Could You Manage Your Business?

Unfortunately, crises happen, so the only responsible course is preparing your business to deal with them. Let’s walk through what modern crisis management should look like for businesses of all sizes, identifying the steps to address these risks and protect your operations.

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Hardware Acquisition is Hard. Let’s Make It Easier

Hardware Acquisition is Hard. Let’s Make It Easier

Hardware is far from the most fun topic for a business owner to learn more about, but that doesn’t diminish its importance. If you want to ensure your business stays ahead of the game, then you need to be strategic about your hardware implementation. Otherwise, you risk falling behind, put your business in danger, and—even worse—imperil your budget. Today, we want to help you get the most out of your hardware, long before you have to invest in anything new.

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Mobile Devices Can Be Invaluable to Your Business… If Handled Properly

Mobile Devices Can Be Invaluable to Your Business… If Handled Properly

Nowadays, the average business leans pretty heavily on mobile devices to some degree, particularly as they make business productivity—and thereby, competitiveness—more easily attainable. However, this also makes it essential that a business using mobile devices has a means of managing them effectively.

Let’s explore the concept of mobile device management, and discuss some ways that your business can take advantage of it.

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There’s Yet Another Reason to Update to Windows 11 (As If We Needed One)

There’s Yet Another Reason to Update to Windows 11 (As If We Needed One)

As you should be aware by this point, the Windows 10 operating system is reaching its end of support on October 15 of this year—meaning that it will no longer receive updates of any kind afterward, including critical security updates. What you may not know, however, is that Microsoft is following suit and pulling Office support around the same time.

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How to Reposition Yourself for Remote Productivity (Literally!)

How to Reposition Yourself for Remote Productivity (Literally!)

As current events have made congregating in an office irresponsible and hazardous, many companies are sustaining their operations by enabling remote work. While we normally focus on how you should properly take care of your technology, we wanted to shift our focus momentarily to the people using this technology, and how they can do so more safely.

To do so, we have to consider ergonomics.

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Two Tips for Managing Your Email in Outlook Better

Two Tips for Managing Your Email in Outlook Better

Email! We all know it. We all stare at it every day (or it stares down at us, depending on how you look at it). Microsoft Outlook has some neat features to help cut down on the time you spend managing your email. Let’s jump right into it.

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How to Make Video Conferencing Less Awkward for Everyone

How to Make Video Conferencing Less Awkward for Everyone

Right now, more business than ever is now conducted over video chat. You may have found yourself using it as a tool as you work remotely. However, while these conversations may help keep your team connected to one another, the experience certainly isn’t the same as what would be found in the office conference room. Here, we’re sharing a way to get rid of one of the biggest hurdles in remote collaboration.

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Business Continuity Planning is Your Greatest Tool

Business Continuity Planning is Your Greatest Tool

Disasters, at least in the business sense, have long been underestimated. While you always, always, hear about disasters that are often seen, there are some (as we are witnessing now) that can go under the radar until they strike. Regardless of the nature of the disaster, however, you need to be prepared to continue both your operations and your communications to some degree.

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For the SMB Returning to Work

For the SMB Returning to Work

Many states’ stay-at-home orders that are/were designed to mitigate the spread of the COVID-19 virus are now lapsing all over the U.S. As a result, business owners are re-opening their doors to a great deal of uncertainty. We have put together this guide to help the business owner understand that, even though you’ve finally been given the go-ahead, you have a responsibility to keep your staff and customers safe.

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When It Comes to Your Technology Policies, Don’t Forget These Three Details

When It Comes to Your Technology Policies, Don’t Forget These Three Details

If you haven’t kept your most up-to-date policies and procedures written down somewhere, you absolutely must correct this as soon as possible. A written guide to your business’ policies and procedures is crucial, as it is intended to give your team a resource to turn to for an answer to any questions concerning their employment. Let’s go over some things you must include in your written employee handbook.

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What Reopening Should Look Like to Businesses

What Reopening Should Look Like to Businesses

As businesses of all kinds either actively reopen or find themselves swiftly approaching that point, the ongoing status of COVID-19 guarantees that these organizations must carefully evaluate how to proceed. With numbers rising at the time of this writing, it is important that you establish the means to protect your employees from infection and illness.

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Automation Options Any Business Can Use

Automation Options Any Business Can Use

If they are doing their job well, a business’ decision makers are always looking for ways to increase efficiency. For years, businesses were looking to their human resources to improve, but today, technology can fill in the gaps more effectively. A culture of automation--the act of having machines do tasks that humans used to do--is proving to be a potent strategy for all types of tasks. 

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Too Many Healthcare Organizations Still Use Windows 7

Too Many Healthcare Organizations Still Use Windows 7

If there is any industry that connected devices are undeniably useful in, it would have to be the medical field. Unfortunately, recent news would suggest that connected devices should be avoided as the BlueKeep vulnerability is still able to attack medical systems… for an unfortunate reason. Find out more by reading on.

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Why File Sync and Share is So Important for Businesses to Have

Why File Sync and Share is So Important for Businesses to Have

As the coronavirus outbreak creates global health concerns, we wanted to address how it could impact businesses that lack the preparations needed to account for such an event. More specifically, we wanted to discuss why events like these add even more reasons that a file share and sync solution is an invaluable addition to your IT resources.

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Six Things to Consider When Moving Your Business

Six Things to Consider When Moving Your Business

When you move your business into a new workspace, it can be one of the most exciting times for both you and your staff. It isn’t easy, of course, but today we thought that we would give you a short list of considerations that you should take in order to make this process go smoothly.

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Something to Keep in Mind on World Backup Day

Something to Keep in Mind on World Backup Day

March 31st is World Backup Day, which makes it the perfect opportunity to share the benefits of implementing a complete backup plan. Unfortunately, the current COVID-19 pandemic and the resultant business interruptions make World Backup Day only too timely this year. Here, we’ll examine how these times make a business continuity strategy and data backup all the more important to have.

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Be More Productive by Following a Routine

Be More Productive by Following a Routine

Business efficiency can be greatly helped by putting a concrete process in place, which is why it feels so natural to develop one in the workplace. Of course, these processes should also come into play when working from home. Let’s review what makes a routine so beneficial, and how you can develop one to optimize your success.

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Tip of the Week: How a Hokie Gift Can Revolutionize Your Network

Tip of the Week: How a Hokie Gift Can Revolutionize Your Network

How many times have you gone to the store and bought something that you already had? Unfortunately, this happens all the time, but fortunately it’s usually a half gallon of milk or a loaf of bread. When it happens in your business, it can be much more expensive. Today, we will advocate for an inventory strategy that will keep you from spending wads of cash on redundant investments. 

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Are Breaks During the Workday all that Helpful?

Are Breaks During the Workday all that Helpful?

Modern society is greatly focused on the virtue of hard work, of productivity. This has led to a kind of unspoken prejudice against breaks in the workplace, that any break that is not earned is the sign of an unproductive employee. As it turns out, the opposite is true. This week, we’re going over how you can turn your breaks into a way to accomplish more in the workplace.

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