SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

Jerry Fetty is the CEO and founder of SMART I.T. Services, Inc. Jerry has been called the "Geek King". He has been helping companies make smart decisions about their networks and automation systems for over 30 years.

Tip of the Week: Putting Google Alerts to Work for You

Tip of the Week: Putting Google Alerts to Work for You

There are many ways that Google can be a hugely valuable resource for a business of any size. One way that you may not have thought of before: an automated insights collector.

Let’s talk about how you could be using Google Alerts to keep yourself up to speed on basically whatever you want.

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Don’t Fall for These 3 Browser Myths

Don’t Fall for These 3 Browser Myths

There is a lot of misinformation and misperceptions out there related to network security, especially where small businesses are concerned. In particular, browser security is one aspect where many individuals’ knowledge simply falls flat, and they buy into myths that put their data at risk. Let’s clear up some of these misconceptions so you can go about your day in a more secure way.

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Want Additional Windows Functions? Consider Microsoft PowerToys

Want Additional Windows Functions? Consider Microsoft PowerToys

Since the Windows 95 operating system, Microsoft has been separately publishing 15 free utilities to add significant capabilities intended to help a user make some small tweaks and adjustments in a relatively safe way, as compared to what would otherwise be necessary to make these changes. Microsoft PowerToys are still available today, so let’s discuss what some of them can do…and how you should go about getting these tools, if so you choose.

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The Cloud Drives Your Business… and the Modern Cinema

The Cloud Drives Your Business… and the Modern Cinema

Television has come a long way since its inception, and entertainment is more accessible today than it has ever been before. Technology has played a large part in the dissemination of this entertainment, so we thought we’d take a look at how the cloud has contributed to making television the cornerstone of leisure that it is today.

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Ask a Tech: How to Choose the Right Laptop to Buy

Ask a Tech: How to Choose the Right Laptop to Buy

We spend a lot of time working with the technology that businesses rely on, including the laptop workstations used by just about everyone in many organizations today. As such, we wanted to share some of our insights so that you know what qualities you should look for when you’re ready to acquire some additional devices for your business.

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The Pitfalls of Procrastination: How to Beat It, in the Long Term

The Pitfalls of Procrastination: How to Beat It, in the Long Term

Over the past several weeks, we’ve been picking apart procrastination as a concept and how it tends to manifest. To wrap up our discussion, we wanted to share a few ways that you might be able to greatly reduce your and your team’s tendencies to procrastinate so that more can be accomplished.

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What is It About the IoT that Makes It an Appealing Target for Cybercrime?

What is It About the IoT that Makes It an Appealing Target for Cybercrime?

The IoT—the Internet of Things—is a fascinating technology, as it exemplifies just how much can be accomplished when Internet connectivity is used to augment the capabilities of otherwise “dumb” devices. Unfortunately, as fascinating as it is, the IoT is also infamous for its security issues…a reputation that attackers have been perpetuating as these devices grow more common.

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What are (Probably) Your Biggest Cybersecurity Threats?

What are (Probably) Your Biggest Cybersecurity Threats?

Of all the cybersecurity threats out there for your business to contend with, there are going to be a few of them that are just more likely to impact you than others. That’s just a statistical reality. Fortunately, these threats can be addressed, so let’s discuss how you can do so.

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The Pitfalls of Procrastination: How to Beat It, in the Short-Term

The Pitfalls of Procrastination: How to Beat It, in the Short-Term

We’ve been examining the concept and phenomenon known as procrastination in recent weeks, touching on why we do it and how it often manifests itself in business processes. For our final few parts, we’ll be focusing on how you can stop procrastinating by utilizing both quicker, short-term tactics and long-term, sustained changes. Let’s start with some short-term tactics.

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It’s Important to Be Selective With Your Business’ VPN…Here’s Why

It’s Important to Be Selective With Your Business’ VPN…Here’s Why

“I just wanted to take a second to thank the sponsor of this video, [insert VPN provider here], for supporting the channel!”

If you’ve been on YouTube in the past few years, this message likely sounds pretty familiar. Virtual private network providers have been taking advantage of the trend of influencer marketing to spread awareness of their largely obscure product—often, offering an enticing deal. While we have and will continue to promote the use of a VPN for business purposes, we wanted to clarify something here: these are not the VPNs we’re saying you should use.

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Should AI Development Be Stopped? Experts Say So

Should AI Development Be Stopped? Experts Say So

It seems that you can’t turn your head nowadays without seeing artificial intelligence being incorporated into some software or platform. However, many leaders in the technology space have expressed their concerns about—as they put it—the “profound risks to society and humanity” that AI poses, outlined in an open letter. 

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The Pitfalls of Procrastination: What Kind of Procrastinator are You?

The Pitfalls of Procrastination: What Kind of Procrastinator are You?

We recently started to pick apart the concept of procrastination as a means of understanding it better, and potentially, getting better at not doing it. Last time, we touched on a few ways that procrastination can potentially manifest, so it only made sense to us that we would continue pulling that thread and try to help you identify how you tend to procrastinate more specifically.

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Why Your IT Team Should Have Its Own Mission Statement

Why Your IT Team Should Have Its Own Mission Statement

You’re probably familiar with the concept of a mission statement, particularly in terms of your business as a whole. Did you know, however, that you don’t need to stop there? You can—and we’d argue, should—establish more specific organizational missions for your different departments. Let’s consider how you can benefit from creating a mission for your IT team to uphold throughout its operations, and how you might go about doing so.

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Is Antiquated Technology Hurting Your Business?

Is Antiquated Technology Hurting Your Business?

When your technology gets older it has a tendency to get less effective. This can be a major roadblock to organizational productivity, and have devastating effects on your business. These include major downtime events and overwhelming inefficiency. Let’s take a look at some ways that you know that it’s time to focus on reinvestment. 

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The Pitfalls of Procrastination: What is It, and Why Do We Do It?

The Pitfalls of Procrastination: What is It, and Why Do We Do It?

“Never put off until tomorrow what you can do today.” It’s timeless advice, as well as some of the easiest and most tempting advice to ignore. Procrastination is one of those things that we all assume we understand, but we wanted to take a bit of time to explore it in greater detail…and figure out how we can all work to resist it.

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Stay Limber: Stretches Recommended for Office Workers

Stay Limber: Stretches Recommended for Office Workers

We tend to focus most of our attention on how to maintain your business’ technology over time. This only makes sense—we are a managed service provider, after all—but that being said, your IT is not the only element that needs to be properly taken care of. It is just as important that you and your team members are physically able to focus on work…something a desk job doesn’t always help.

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Custom Building Blocks Coming to Google Workspace, but Not for Everyone

Custom Building Blocks Coming to Google Workspace, but Not for Everyone

Google continues to build its Workspace platform up with new and innovative tools that can help businesses be more successful and efficient. One such tool is a new solution being offered to select businesses using work or school platforms of Google Workspace: custom building blocks.

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IT Compliance is Important: Here are Some Requirements You May Need to Know

IT Compliance is Important: Here are Some Requirements You May Need to Know

Compliance is a critical element of many businesses’ requirements, with pretty severe penalties as a consequence if the prescribed standards are not met. Even more importantly, most compliance requirements and regulations are put in place for the welfare of not only the business, but its clientele as well. This makes it critical to know which apply to your business, and how to meet them fully.

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Does Your IT Staff Have These Important Certifications?

Does Your IT Staff Have These Important Certifications?

Information technology is a constantly changing industry, with practices shifting all the time. As a result, anyone you have working on your company’s IT should be actively seeking out various certifications to confirm that they are keeping up on modern trends and standards. To help you accomplish this, we’ve put together a brief list of valuable IT certifications that your IT personnel—whether they’re in-house employees or outsourced professionals—should have.

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Which Security Issues Should You Watch Out for In Your Business?

Which Security Issues Should You Watch Out for In Your Business?

While it is important that your business implement comprehensive network protections, there are plenty of simple ways that your business’ cybersecurity could potentially fail. This could easily cost you heavily in your available capital, financial and social alike.

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