SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

Jerry Fetty is the CEO and founder of SMART I.T. Services, Inc. Jerry has been called the "Geek King". He has been helping companies make smart decisions about their networks and automation systems for over 30 years.

Tip of the Week: Easily Manage Virtual Desktops in Windows 11

Tip of the Week: Easily Manage Virtual Desktops in Windows 11

A lot of the time, user productivity is just about getting down to business. Sometimes, however, there are simply just too many different tasks to complete and it can bog down the production process. One way that users can use Windows to help them manage tasks is through the use of virtual desktops. Users can utilize multiple desktop experiences to separate the myriad of things they need to do. For today’s tip, we tell you how to utilize multiple virtual desktops in Windows 11. 

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A Cool New Security Technology May Make the Password a Thing of the Past

A Cool New Security Technology May Make the Password a Thing of the Past

Whether you love them or hate them, passwords serve an important purpose in the realm of cybersecurity. They are the first line of defense against potential threats, yet they are also notoriously easy to crack. Some of the biggest names in technology have been working on ways to get around the challenges presented by password security, including one that we are excited to highlight in today’s blog.

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Keyboards Get Pretty Gross, Here’s the Safest Way to Clean It

Keyboards Get Pretty Gross, Here’s the Safest Way to Clean It

The keyboard that you may very well have used to access this blog is, in a word, gross. While we aren’t going to go into too much detail about what makes keyboards so grimy, we did want to outline how you can easily clean up your keyboard every so often, just to make sure that it’s A: more hygienic, and B: less likely to malfunction at some point.

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File Digitization Brings a New Element to Your File Management

File Digitization Brings a New Element to Your File Management

Most modern organizations will have digitized their businesses to at least some degree without really putting much effort or thought into it. This massive and often unconscious change has created a lot of benefits for businesses with perhaps one of the most overlooked benefits being document digitization. Today, we want to discuss the great benefits that come from this initiative and why you should consider it.

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What Can We Learn from T-Mobile’s Latest Data Breach?

What Can We Learn from T-Mobile’s Latest Data Breach?

It hasn’t been very long since T-Mobile experienced its latest major hack, but unfortunately, here we are again. Hackers have again accessed customer data, with 37 million customers being affected amongst both their prepaid and subscription-based accounts.

Let’s dive into the situation, and what can be learned from it.

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Patience is a Virtue…Especially Amongst Your Team, Part 2

Patience is a Virtue…Especially Amongst Your Team, Part 2

Our blog last week covered how patience is an important part of the most successful and productive employees’ arsenal. This week, we want to cover how you can help your employees be more patient. If you know someone in your office who could take things down a notch, this is just the blog for you with four suggestions that might do the trick.

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VoIP Has the Features You Need in a Complete Communications System

VoIP Has the Features You Need in a Complete Communications System

Ah, the business telephone solution. You know you need it, but you dislike working with your current telephone provider for a number of reasons. You know you can get a better deal if you look around, but we bet that the best deal around is a hosted Voice over Internet Protocol solution from SMART Services. How can our VoIP solution save your business time, energy, and resources?

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What Should You Expect out of Artificial Intelligence?

What Should You Expect out of Artificial Intelligence?

AI has been a hot topic in recent months and years, which only makes sense. Not only has it been used in more public applications, but it has also caused a bit of controversy as it seems to “compete” with people. Back in September, art made by using an artificially intelligent platform caused a stir by winning an art competition, and workplace fears of a computer taking one’s job have seemingly become more well-founded than ever.

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Patience is a Virtue…Especially Amongst Your Team

Patience is a Virtue…Especially Amongst Your Team

Most people are capable of productivity, but sometimes it can come a bit harder for some than for others. If you find your staff have difficulty with consistency and productivity, we aren’t here to tell you methods for increasing their productivity; rather, we want to introduce a concept that is often overlooked when trying to get the most out of your team, and is a trait often found in the most productive people, and that is patience.

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In Battle Employee vs. AI, Everyone Can Be a Winner

In Battle Employee vs. AI, Everyone Can Be a Winner

For many years now, there’s been a bit of a fear of AI—artificial intelligence—in the workplace, all while it has been put into practical use more and more often in many businesses. This all ties back to the work of Alan Turing, who (amongst his accomplishments in computing) created what we know as the Turing Test as a means of gauging how intelligent a computer is. 

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The Bare Necessities of Business Security

The Bare Necessities of Business Security

For a long time, businesses that didn’t have any cybersecurity problems would never consider investing in additional cybersecurity tools. The decision-makers of these companies simply didn’t find it necessary; and many of them had a point (until they didn’t). Today’s threat landscape is much, much more complex than it was only a few short years ago and therefore businesses need to make a point to set up the security tools that will help them secure their network and infrastructure from threats. Let’s take a look at some strategies that work to help modern businesses secure their digital resources:

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Tip of the Week: Unfollow Someone on Facebook Instead of Unfriending Them

Tip of the Week: Unfollow Someone on Facebook Instead of Unfriending Them

Social media can be remarkably overstimulating, and for some users this is a problem which is difficult to navigate without giving it up entirely. If you want a nice middle-ground to terminating your account entirely, you can instead curate your news feed by unfollowing accounts that don’t enrich your day. Let’s go over how you can do this.

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It’s Time to Stop Using Weak Passwords, Period

It’s Time to Stop Using Weak Passwords, Period

Simple passwords are often the bane of a business’ existence. If you routinely use strings like Password, 123456, Guest,  or Qwerty to secure an account, then you need to reexamine your password practices before they lead to a data breach. A good password can go a long way toward helping you in this effort.

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Does Technology Make People Happy?

Does Technology Make People Happy?

It’s a technology-driven world. We are surrounded by technology all the time, and some people literally couldn’t do what they do without it. More than would admit, anyway. So with all this technology all over the place, are we happier? This is a big question. Far bigger than we have time for in this blog, but we thought we would unpack the question a little bit and discuss some elements of this new technology-run society that can give us some insight into people’s feelings.

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Tip of the Week: How to Copy Excel Worksheets

Tip of the Week: How to Copy Excel Worksheets

If you have ever invested time and effort into an Excel spreadsheet, then you know how irritating it is to move all of that data to a different sheet. Thankfully, you can easily and accurately copy this data using a simple technique. Here’s how you can do it.

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A Significant Vulnerability is Present in Apple Devices Through MacKeeper

A Significant Vulnerability is Present in Apple Devices Through MacKeeper

One of the big advantages that Mac computers have had over the traditional PC is that they “don’t get viruses,” but how true is this claim, really? Research conducted by Elastic Security Labs proves that this is certainly not the case, discrediting the prior claims of ads arguing the former.

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Why Your Business Needs Cyber Insurance (and What to Look For)

Why Your Business Needs Cyber Insurance (and What to Look For)

We get it—nobody likes to think about the prospect of being impacted by a cybersecurity incident, but it’s like any other unpleasant event in that it is best to prepare for it. In fact, today’s businesses can invest in a cyber insurance policy to help prepare for such an eventuality.

Let’s go over some of the ins and outs of cyber insurance so that you are prepared to make the best choice of provider for your business.

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Tip of the Week: Freezing Panes in Your Excel Spreadsheets

Tip of the Week: Freezing Panes in Your Excel Spreadsheets

Microsoft Excel is a great tool for keeping data and figures organized…until, that is, you need to scroll down at all, leaving some important headers out of sight. Fortunately, there is a way to keep your headings in view: freezing the panes they are present in. Let’s go over how to do so.

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Make Work Simpler Through Automation

Make Work Simpler Through Automation

All jobs have aspects of them that are simply dull or unengaging. After all, nothing can be exciting all the time. This week we wanted to focus on these rote tasks and what you can do to make them less of an impact on your time and job fulfillment. Turns out, the key to solving this issue stems from technology, specifically the ability to automate said tasks.

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Google Got Rid of Search Results Pages

Google Got Rid of Search Results Pages

Countless jokes have been made in the IT world about the perfect place to hide something being page two of Google—just hang out with some IT professionals, and there’s a good chance you’ll hear it. Unfortunately, Google is making a change to its search results that will make this joke completely irrelevant.

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