SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

Jerry Fetty is the CEO and founder of SMART I.T. Services, Inc. Jerry has been called the "Geek King". He has been helping companies make smart decisions about their networks and automation systems for over 30 years.

Hackers May Meet Their Match With AI

Hackers May Meet Their Match With AI

There are many key organizations in the world that simply can’t afford to have cybercriminals and hackers interfering with their data. One of these organizations, CERN (whose acronym translates to the European Laboratory for Particle Physics), has far too powerful of a computer grid to allow hackers to access it. To keep it safe, CERN has deployed what may be the future of cybersecurity: artificial intelligence.

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Could Your Business Use a New Telephone System?

Could Your Business Use a New Telephone System?

Telephone solutions have long been a major pain point for businesses. Smaller organizations attempt to get the most bang for their buck, especially for something as important as communications, but it’s not always so simple. How can you get the greatest return on investment from your business’ telephone solution? You can start by implementing Voice over Internet Protocol.

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Looking for New Productivity Software? Try Software as a Service

Looking for New Productivity Software? Try Software as a Service

Most businesses rely on software solutions in order to stay productive throughout the work day. Whether it’s a word processor, a spreadsheet builder, or simple data storage in the cloud, software is deeply ingrained in the modern business world. Shouldn’t your organization be taking advantage of it to its full extent? You can start by implementing Software as a Service.

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Managed IT Services Can Help Your Organization Grow

Managed IT Services Can Help Your Organization Grow

For the majority of small and mid-sized businesses (SMBs), finding the right technology solution is the key to growth. According to a recent study, businesses with 250 employees or less whose primary goal for 2018 is growth cited IT systems and technology applications as their top strategy for facilitating growth. However, in order for technology to provide the most ample amount of growth for your business, they must be the right selection for your individual needs. By working with an MSP, you’ll have a team of business technology solutions experts as your disposal, at a fraction of the cost of hiring an internal IT department to find and implement the IT required to accomplish your desired growth.

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IT Outsourcing Has a Surprising History

IT Outsourcing Has a Surprising History

You might have only recently heard about outsourced IT services, but you might be surprised to hear that they have been around for far longer than you previously thought. Even before managed IT, however, business owners and individuals alike were using the outsourced services of others to simplify operations and day-to-day tasks related to their technology management.

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Protect Yourself in the Future By Learning from These Past Phishing Scams

Protect Yourself in the Future By Learning from These Past Phishing Scams

Would you be surprised if we told you that cybercrime is one of the biggest threats to the success of your organization? Unfortunately, there’s no escaping the fact that your business will be under fire from all sides by security threats. One of the most notorious methods includes phishing--email scams that are designed to harvest credentials and other information from unsuspecting users.

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Mobile Is More Than a Trend for Businesses

Mobile Is More Than a Trend for Businesses

Today’s business environment is no longer just a drab gray office setting filled with workstations lining the wall. The office is the coffee shop across the street, or the airport lobby while you’re waiting for your plane to arrive. It’s the client’s office while you’re out on a business trip, or the venue for a business conference where you make valuable connections and exchange contact information. The office has gone mobile, and your business needs to adapt to this change.

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Ransomware: The Smaller The Business, The Bigger The Problem

Ransomware: The Smaller The Business, The Bigger The Problem

The variety of malware known as ransomware exploded in popularity in 2016, encrypting victims’ files and demanding cryptocurrency payments to restore the data to the estimated tune of $1 billion. This may seem to suggest that large corporations and companies are the primary targets of these cyber criminals--and for some, they are.

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Why Professional Service Providers Find Managed IT To Be The Right Choice

Why Professional Service Providers Find Managed IT To Be The Right Choice

Despite the industries that can be classified as “professional services” being widely varied, many of them could find substantial benefits in enlisting support from a managed service provider. Let’s examine a few of the solutions that an MSP offers, and how these solutions could help a business achieve more during the workday.

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Tip of the Week: Planning Your Holiday Travels? Have A Plan For Productivity

Tip of the Week: Planning Your Holiday Travels? Have A Plan For Productivity

With Labor Day now behind us, it’s a hop, skip, and jump until the holidays arrive. With more companies allowing their employees to work remotely, holiday travel means that people are going to be taking their work on the road with them. Preventing credit card and identity theft has been a priority for shoppers during the season for many years. It’s important that the same security considerations be given to technology being used for business while traveling.

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Major Cyber Threats Are Less Of A Worry With An MSP’s Help

Major Cyber Threats Are Less Of A Worry With An MSP’s Help

Dozens of surveys and reports are produced each year that evaluate digital threats and cybercrime. Not every publication applies to every business - but many of them do have some important take-aways about the best practices of handling IT. Here’s few highlights from the 2017 Cyberthreat Defense Report that offer important insight for SMBs and their use of technology.

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Tip of the Week: Transferring Data from Your Android Device to Your Network

Tip of the Week: Transferring Data from Your Android Device to Your Network

Does your business have trouble keeping data on the company network? This can be an issue if your employees use their mobile devices to do work while on the go. In order to keep this from becoming an issue, you should encourage your employees to not keep sensitive data on their mobile devices, and establish policies that give you control over your data and email on personal devices. That said, let’s show you how to get your data off of your Android device and back on your network where it belongs.

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What is the MSPs Role in Maintaining a Regulation Compliant IT Infrastructure?

What is the MSPs Role in Maintaining a Regulation Compliant IT Infrastructure?

As a business, your clients trust that you’re taking every measure possible to protect data, like personal information or financial records. However, with the number of businesses using electronic records continuing to climb, along with the rise of cybercrime attacks, many industries have begun to impose regulations and compliances that are designed to keep personal information secure. Health and finance are two of the most heavily regulated industries, with the government having stepped in and set a specific standard of data security regulations that these companies must comply with.

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Can Your Business Succeed with Its Current Communications?

Can Your Business Succeed with Its Current Communications?

Communications are crucial for any business. Whether you own a restaurant, a junkyard, or a corporation that is looking to go public, communications are a base line item on any business’ long term plan. Communication drives sales, collaboration, and the support of your offerings. Are you leveraging the best communications technology for your needs?

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Tip of the Week: 9 Tech Practices That Make Work Better

Tip of the Week: 9 Tech Practices That Make Work Better

Each worker within an organization is delegated some sort of responsibility based on their role. Managers are responsible for managing, while human resources keep all workers accountable for their responsibilities. Yet, there are multiple responsibilities designated to all employees who use technology for their everyday duties.

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Critiquing In-House and Cloud Based On Cost and Control

Critiquing In-House and Cloud Based On Cost and Control

We won't deny that we push the benefits of cloud pretty hard, but we aren't afraid to consider the possibility that the cloud may not be the best fit for your needs. If this is truly the case, it may just be that an onsite approach will work best for your needs.

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Managed IT is a Great Way to Improve Your Business' Productivity

Managed IT is a Great Way to Improve Your Business' Productivity

 

IT is meant to help, not hinder, your business operations. This is the cornerstone of the way that most organizations need to think about technology maintenance. Unfortunately, some organizations either don’t have dedicated IT support, or waste valuable time and resources working with break-fix providers who don’t have their business’s best interests in mind. To keep your organization from falling victim to these practices, you should consider managed IT for your technology maintenance.

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Tip of the Week: Microsoft Outlook Is Easier With Shortcuts

Tip of the Week: Microsoft Outlook Is Easier With Shortcuts

Microsoft Outlook can be a fantastic way to communicate, but only if you know how best to use it. When you’re using it to reach out to clients or vendors, you need to consider the best practices and shortcuts you can use to make the most of it. We’ll discuss some of the best ways that you can use Microsoft Outlook to help your business function better as a whole.

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Need A Simpler Way To Manage Data? Try A Cloud Server

Need A Simpler Way To Manage Data? Try A Cloud Server

If you’re like most small businesses, chances are that you have one or two servers in your office that are dedicated to storing and distributing data on your in-house network. Without these machines, you would be in a rough spot. Users wouldn’t be able to access data and your operations would suffer. But what if we told you that there is an easier way to manage data and increase user accessibility that doesn’t include managing server hardware?

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Save Time and See Results with Managed IT

Save Time and See Results with Managed IT

Managing a business is a tedious endeavor where time is a precious commodity. Therefore, it’s the goal of every business owner to dedicate as much of their time as possible to leading profit-making initiatives, which, let’s face it, can’t happen if you’re busy troubleshooting computer and network problems.

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