SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

Jerry Fetty is the CEO and founder of SMART I.T. Services, Inc. Jerry has been called the "Geek King". He has been helping companies make smart decisions about their networks and automation systems for over 30 years.

Half of Executives are Unclear on Data Compliance Laws. Are You?

Half of Executives are Unclear on Data Compliance Laws. Are You?

Regardless of what industry a company is classified under, they all are responsible for upholding particular standards to ensure compliance with industry regulations. However, according to the 2016 State of Compliance survey, a shockingly high number of organizations were shown to be a bit fuzzy on their requirements.

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Why it’s Worth it to Ditch the Desktops

Why it’s Worth it to Ditch the Desktops

Is there any good reason to use desktops in your office? While many businesses still utilize workstations, it’s becoming increasingly obvious that the advantages afforded by mobile technology should make desktops obsolete, especially in light of a recent study.

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The Top 5 Cyber Threats You Need to Look Out For

The Top 5 Cyber Threats You Need to Look Out For

When it comes to data breaches, some users don’t know or suspect one has occurred until it’s far too late to do anything about it. Sometimes viruses or malware will lurk on a device until certain criteria are met. Others will execute immediately. We’ve listed some of the potential threats that you will encounter in the business world, as well as what you can do about them.

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Tip of the Week: How to Beat Common Scams

Tip of the Week: How to Beat Common Scams

Cybersecurity is increasingly becoming one of the most important concerns of business. Here are some good ways your employees can contribute to your company’s technology security practices.

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Tip of the Week: How to Know if You’ve Experienced a Data Breach

Tip of the Week: How to Know if You’ve Experienced a Data Breach

You are no doubt aware that hackers are targeting the data or businesses of all sizes. But if your agency's data were to be targeted in a data breach, would you be able to see the attack coming? Here are three telltale signs that your data is in imminent danger.

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The Flexibility of VoIP Can Help a Small Business

The Flexibility of VoIP Can Help a Small Business

Flexibility is often cited as one of the major reasons to consider a VoIP solution, but what exactly does this mean for small and medium-sized businesses? We’ll explore some of the major benefits that stem from the flexibility of VoIP, as well as how your business can better leverage it for your business’s future.

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Firewalls and Web Filtering, Why Your Business Needs Both

Firewalls and Web Filtering, Why Your Business Needs Both

One of the biggest benefits to the modern business is the scope and breadth of the Internet that connects them with potential and current clients and allows them to communicate their goods and services. This scope and breadth are also one of its biggest pitfalls, as there is plenty of room for the multitude of threats and other potential issues to reside as they menace businesses everywhere.

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You Can’t Afford to Overlook These 3 Benefits of Server Hosting

You Can’t Afford to Overlook These 3 Benefits of Server Hosting

Every business from any industry probably has servers that hold important and sensitive data. However, not all organizations have the assets and skills necessary to manage and maintain these complex pieces of hardware. In particular, small businesses struggle with this aspect of running an in-house server, but there’s another option--an outsourced server hosting service from a third-party provider.

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Believe it or Not, Too Much New Technology Can Put Your Network at Risk

Believe it or Not, Too Much New Technology Can Put Your Network at Risk

Is your organization using the latest technology solutions? If so, that’s great--you’ve taken the first step toward achieving maximum productivity and efficiency. However, you need to realize that no technology solution comes without its quirks that need to be addressed. Here are two ways that your new technology solutions could potentially be putting your business’s infrastructure at risk.

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How One Organization Successfully Beat Ransomware

How One Organization Successfully Beat Ransomware

Ransomware is a dangerous malware that has caused businesses a lot of stress in recent years. However, if the right precautions are taken, a ransomware attack can be completely thwarted. A recent hack attack of the San Francisco Municipal Transportation Agency provides us a real-world example that helps make ransomware appear a lot less formidable.

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These 2 Keystrokes are All that’s Needed to Access Windows 10

These 2 Keystrokes are All that’s Needed to Access Windows 10

When someone asks you to troubleshoot a problem, it’s because there is something that is preventing their solutions from working properly, which they need them to do. In business, this happens all the time. This is why every business provides some semblance of support with their product or service. What happens, however, when the act of troubleshooting makes something worse. One security analyst came across this problem in an unlikely place: Microsoft’s newest desktop operating systems, Windows 10.

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How to Make Your Passwords More Secure and Easier to Use

How to Make Your Passwords More Secure and Easier to Use

Passwords are a critical security component of your online accounts, providing a fine line of defense against the horde of threats on the Internet. The problem that many users have with passwords, however, is that good passwords are difficult to remember. Plus, on their own, passwords aren’t necessarily the most secure option. So, how can you make passwords both easier to use and more secure?

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Communities Can Now Activate Facebook’s Safety Check

Communities Can Now Activate Facebook’s Safety Check

Since 2014, Facebook has quietly offered Safety Check, a crisis response tool that lets users in areas struck by natural disasters or other emergencies to confirm their safety on the social network. Originally, Facebook itself had to activate a Safety Check, but that has changed; the power to activate a safety check is now in the hands of the stricken community.

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Tip of the Week: 3 Simple Tricks to Resolve a Troublesome Wi-Fi Connection

Tip of the Week: 3 Simple Tricks to Resolve a Troublesome Wi-Fi Connection

We've all hit the Wi-Fi dead zone: that place where a wireless signal drops or becomes unstable. This week we review some basic troubleshooting tips you can use to resolve your connection troubles.

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Tip of the Week: These Windows 10 Shortcuts are Worth Committing to Memory

Tip of the Week: These Windows 10 Shortcuts are Worth Committing to Memory

A mouse is necessary for working with documents or for browsing the Internet. However, that shouldn’t stop you from using key command shortcuts to cut down on the number of clicks you need to make. With Windows 10, there are plenty of shortcuts that can be used to accomplish more throughout the workday.

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A Pocket Guide to Cloud Computing

A Pocket Guide to Cloud Computing

Everyone by now has heard of cloud computing. But what does “the cloud” actually refer to, and what must a business owner consider as they select a solution for their needs?

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An SMB’s Guide to Understanding HIPAA

An SMB’s Guide to Understanding HIPAA

Security has never been easy for any business that deals with sensitive information. Nowadays, even a small business that uses an Internet connection has to worry about hackers and malware of all types. This is especially problematic for small healthcare offices that need to keep sensitive information secure and safe from online threats.

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Take a Close Look Before Downloading That Free App

Take a Close Look Before Downloading That Free App

So, you came across a free app online that seemed interesting, entertaining, or helpful, and you decided to download it. However, after you clicked the download button you immediately regretted your decision as it began to install browser toolbars, adware, and other annoying (and potentially dangerous) software onto your device. How can you keep this “crapware” from getting out of hand?

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How Unused Applications May Be Hurting Your Budget

How Unused Applications May Be Hurting Your Budget

When a business finds new software solutions that can effectively replace their older, less efficient systems, applications can often go unused for extended periods of time. However, these unnecessary apps can waste time and money for your business, which can add up quickly. In fact, as much as 38 percent of enterprise applications are wasting away on organizations’ networks.

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3 Ways Outsourced IT Helps Companies Better Manage Their Technology

3 Ways Outsourced IT Helps Companies Better Manage Their Technology

When was the last time you had to reach out to IT support, only to have to wait for the tech to drive to your office and resolve the problem far too late? This is a common occurrence amongst business owners, and if your technology is mission-critical, you can’t afford to deal with more downtime than necessary. How can your business more effectively take advantage of technology support? A remote monitoring and maintenance solution may be just what you need.

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