SMART Blog

Each worker within an organization is delegated some sort of responsibility based on their role. Managers are responsible for managing, while human resources keep all workers accountable for their responsibilities. Yet, there are multiple responsibilities designated to all employees who use technology for their everyday duties.

Microsoft Outlook can be a fantastic way to communicate, but only if you know how best to use it. When you’re using it to reach out to clients or vendors, you need to consider the best practices and shortcuts you can use to make the most of it. We’ll discuss some of the best ways that you can use Microsoft Outlook to help your business function better as a whole.

Hackers put a lot of thought and effort into coming up with new ways to fool the unsuspecting consumer, especially during the holiday season. Here are some recent scams you should watch for.

Have you ever received Facebook requests from people you don’t know? While it might be tempting to give them the benefit of the doubt -- after all, maybe they know a friend of yours -- it’s best to keep strangers off of your page when you can. In order to give your page the flexibility to accept friend requests from people you may know and protect it from strangers, you can implement a “follow” feature, and limit who can send you friend requests.

It doesn’t matter which industry your organization is in. Your business will always be susceptible to threats in some way, shape, or form. Therefore, it’s your responsibility to ensure that your business understands how to protect itself from these threats, before it’s too late. We’ll help you learn more about the various issues that you need to watch out for, and what you can do to stop them.

Here’s something that you might not have noticed about opening Windows applications on your desktop; by default, they will generally open in a smaller window, giving you the ability to customize their size as you see fit. If you want a full size Window, it’s as easy as clicking on the maximize button in the top-right corner, but what if you didn’t want to go through this every time you open the app? There’s a solution for this, and we’ll help you find it.

Connectivity to the cloud is a great opportunity your organization can leverage to its advantage, but only if it’s done well. No two businesses will have the same exact configuration when it comes to cloud, as the needs and responsibilities that are accomplished through that cloud solution will change. This week’s tip is dedicated to helping you discover which cloud solution is right for you.

When you hear the term “hacker,” what do you imagine? Based on the popular images out there, you might imagine a lone user (in a hoodie or ski mask?) hunched over a computer, creating chaos for chaos’ sake. However, this is a dangerously narrow view of “hackers.”

Oh no! You start slapping your pockets, already knowing what you’re about to confirm--your mobile device is missing. With the reliance we have on these devices, losing yours is enough to send you into a relative panic. However, this panic may be avoided by implementing a reliable solution specifically for locating a lost device.

Businesses have focused on efficient utility software deployment for the better part of 30 years. Today, developers are increasingly offering software titles “as-a-service”, which gives users access to these powerful tools, via the cloud, for a consistent monthly payment. Distributing solutions through cloud technologies, be they a private cloud server or a reputable public cloud provider’s platform, can give your business considerable benefits.

Generally speaking, if you have a choice, you should probably avoid using a public computer. As a rule, these machines feature minimal security precautions, along with maximum risk to any data accessed by the PC. But if a situation ever arises in which you have no choice but to use a public computer, be sure to follow these security best practices.

Based on the headlines you see today, there’s no question that cybersecurity is something every business owner should be concerned about. As attacks become bigger and more frequent, all decision makers must ask the question: who needs to step up and ensure my IT resources are secure?

When your device's battery is in the red, it’s often the same time you can't find somewhere to charge it. In situations like this, your first thought is, “Where is the nearest outlet?” Subsequently, your next thought might be, “How can I charge the battery faster?”

DId you know that February 13 was National Clean Out Your Computer Day? Even if you missed it, go grab yourself a can of compressed air and your trusted IT technician, and don't miss out on this annual opportunity to improve your computer’s performance.

There’s an undeniable connection between success and emotional attachment. Marketers know this, which is why you see so many commercials that seek to manipulate your heartstrings. The point of these stirring advertisements is to engage consumers on a deeper level, and thus, create brand loyalty. It stands to reason that the same strategy can be applied to retaining and engaging your employees.

How much of IT management is your employees responsible for? Agencies will often have their employees service their own workstations to some degree, primarily because they don’t have the resources to devote entirely to IT management and maintenance. This lack of IT talent can largely be made up for by training your employees on basic computer tasks.

Here are four of the best smartphone accessories out there that will help you get more battery life out of your device and communicate more effectively.

Cybersecurity is increasingly becoming one of the most important concerns of business. Here are some good ways your employees can contribute to your company’s technology security practices.

You are no doubt aware that hackers are targeting the data or businesses of all sizes. But if your agency's data were to be targeted in a data breach, would you be able to see the attack coming? Here are three telltale signs that your data is in imminent danger.

Ransomware is a dangerous malware that has caused businesses a lot of stress in recent years. However, if the right precautions are taken, a ransomware attack can be completely thwarted. A recent hack attack of the San Francisco Municipal Transportation Agency provides us a real-world example that helps make ransomware appear a lot less formidable.