SMART Blog

You are no doubt aware that hackers are targeting the data or businesses of all sizes. But if your agency's data were to be targeted in a data breach, would you be able to see the attack coming? Here are three telltale signs that your data is in imminent danger.

Ransomware is a dangerous malware that has caused businesses a lot of stress in recent years. However, if the right precautions are taken, a ransomware attack can be completely thwarted. A recent hack attack of the San Francisco Municipal Transportation Agency provides us a real-world example that helps make ransomware appear a lot less formidable.

When someone asks you to troubleshoot a problem, it’s because there is something that is preventing their solutions from working properly, which they need them to do. In business, this happens all the time. This is why every business provides some semblance of support with their product or service. What happens, however, when the act of troubleshooting makes something worse. One security analyst came across this problem in an unlikely place: Microsoft’s newest desktop operating systems, Windows 10.

Passwords are a critical security component of your online accounts, providing a fine line of defense against the horde of threats on the Internet. The problem that many users have with passwords, however, is that good passwords are difficult to remember. Plus, on their own, passwords aren’t necessarily the most secure option. So, how can you make passwords both easier to use and more secure?

Since 2014, Facebook has quietly offered Safety Check, a crisis response tool that lets users in areas struck by natural disasters or other emergencies to confirm their safety on the social network. Originally, Facebook itself had to activate a Safety Check, but that has changed; the power to activate a safety check is now in the hands of the stricken community.

We've all hit the Wi-Fi dead zone: that place where a wireless signal drops or becomes unstable. This week we review some basic troubleshooting tips you can use to resolve your connection troubles.

A mouse is necessary for working with documents or for browsing the Internet. However, that shouldn’t stop you from using key command shortcuts to cut down on the number of clicks you need to make. With Windows 10, there are plenty of shortcuts that can be used to accomplish more throughout the workday.

Everyone by now has heard of cloud computing. But what does “the cloud” actually refer to, and what must a business owner consider as they select a solution for their needs?

So, you came across a free app online that seemed interesting, entertaining, or helpful, and you decided to download it. However, after you clicked the download button you immediately regretted your decision as it began to install browser toolbars, adware, and other annoying (and potentially dangerous) software onto your device. How can you keep this “crapware” from getting out of hand?

A lot has been said about the advantages and disadvantages of hosted and in-house telephony infrastructures. While businesses find that a cloud-hosted VoIP phone system is very convenient, there are others who believe that an on-site telephony infrastructure presents a certain value.

Hackers are always attempting new ways to steal or corrupt sensitive data. If you don’t take the opportunity to protect your systems, you could face a major data loss incident or security discrepancy. Here are five ways you can protect your business’s infrastructure from hackers waiting to steal your data.

Data backup is a critical component of a business continuity plan, but many businesses fail to understand why data backup is important, as well as what it entails. Here is why data backup is important, and why you need it for your business. An understanding of how your data backup saves your infrastructure will allow you to effectively use it for business continuity.

Internet companies are always seeking ways to improve and ease the experience of their customers and clients. Take, for example, eBay. The famous reselling site has been taking steps to install an assortment of new features to improve its customers’ experience.

So, you’re convinced that cloud computing is the way to go for your agency. That’s great, and it’s an easy choice to make, seeing the cloud affords your business benefits such as increased productivity, improved collaboration, anytime/anywhere access, and much more. Now that you’ve decided to go with the cloud, what’s your next move to make it a reality?

With today’s great technology solutions, working remotely is no longer just a dream. Many businesses have either a partial or a complete remote staff, and it’s all held together by modern technology solutions. However, even with the latest tech, remote workers still have to be diligent and invest in their own success.

Security is increasingly becoming one of the most important parts of running a business, especially today when organizations rely heavily on their technology solutions. Some of the most dangerous threats lurk on a business’s network, waiting for an opportunity to do some real damage. With the right preventative measures, however, your business can catch these threats in the act before they can accomplish their goals.

Software-based phone systems are increasingly popular in the workplace. Traditional phone systems, while helpful under certain situations, are becoming increasingly antiquated compared to Voice over Internet Protocol (VoIP). VoIP can help you save money and improve efficiency. But is VoIP right for your business?

Hardware refreshes often cause turmoil for businesses, particularly because of the cost of new servers and the time it takes to migrate data from one location to another. Thankfully, with the advent of virtualized servers, businesses have an alternative to the outright purchase of expensive, new hardware solutions. A virtual server hosted in the cloud offers not only a more immediate reprieve, but can also significantly reduce costs for your organization in the long run.

Wireless Internet signals, referred to as Wi-Fi, are commonplace in the office. Even organizations that don’t need access to the Internet, like restaurants and coffee shops, have wireless connections available for customer use. However, just because you can connect to free Wi-Fi, doesn’t mean that you should.

For years hackers have found ways to infiltrate and steal money from ATMs, but the latest tact is so dangerous that even the Secret Service has issued a warning about it.