SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

Jerry Fetty is the CEO and founder of SMART I.T. Services, Inc. Jerry has been called the "Geek King". He has been helping companies make smart decisions about their networks and automation systems for over 30 years.

Stop Blaming Technology for the Attacks Caused By People

b2ap3_thumbnail_protect_your_business_400.jpgIt might seem like the obvious reason for hacks and data loss is due to technology being unpredictable, but in all reality, it’s important to remember that some of the problems we experience with technology come from the people operating it. To this end, it’s important to realize that the people operating technology can also protect themselves from hackers.

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Upgrading Technology: You Can’t Have IT Both Ways

b2ap3_thumbnail_technology_that_works_400.jpgIt’s one thing to stretch the budget by implementing money-saving IT solutions, it’s quite another to limit your staff by not providing the technology they need to effectively do their job. In situations like this, a business owner would be better off spending extra for quality equipment.

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Twitter Can Be a Valuable Business Asset

b2ap3_thumbnail_twittastic_400.jpgDespite the fact that 255 million people use Twitter, some businesses want nothing to do with it. They see it as little more than a waste of time. However, these anti-Twitter activists fail to realize that the social media outlet has an unmistakably large influence in the marketing industry. Unlike Facebook, Twitter gives you the opportunity to customize your audience to suit the precise needs of your business, and the best part of this is that it’s completely free.

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There’s an Important Difference Between Data and Information

b2ap3_thumbnail_information_data_400.jpgYou can’t have IT without information, you can’t have information without data, and technology is what creates data so that you can better use your company’s technology to increase sales. Got it? Understanding the flow of data can be confusing. It’s important to have a handle on it so you can leverage your data for the success of your business.

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Tip of the Week: 5 Smart Productivity Tips to Slash Stress Levels

b2ap3_thumbnail_beat_workplace_stress_400.jpgWe all know the story of the overworked employee. They put everything they have into their job, but they still don’t know why they can’t get everything done on time, or why their work productivity suffers. The truth of the matter is that they are pushing themselves too hard.

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How Windows Tablets Can Enhance Your Business, Part I

b2ap3_thumbnail_windows_8.1_tablet_400.jpgSmartphones and tablets are the new norm. Most professionals have begun to utilize mobile devices to accomplish tasks when they are away from their work PC. Not to say that these devices offer all that much in the way of productivity. Sure, there are plenty of software titles either ported over from the PC or developed directly for the mobile environment, but sometimes these titles don’t offer the functionality, or they take up too many of the device’s resources to be of much use. With these variables to consider, manufacturers are searching for the best way to deliver devices with enhanced productivity capabilities, right out of the box. One of these manufacturers is Microsoft.

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Why You Should Go With a Solid State Drive if You Can Afford It

b2ap3_thumbnail_solid_state_drive_400.jpgIf you’re in the market for a new computer, then you’re going to have to make a decision: Go with a traditional hard drive (HDD), or a solid state drive (SSD). While a computer equipped with an HDD will cost you less money, an SSD promises to faster speeds and a longer lifespan. This begs the question, is SSD worth the extra money?

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3 Ways that Application Virtualization Can Benefit Your Business

b2ap3_thumbnail_virtualize_400.jpgThe modern business world is constantly evolving, and one of the revolutions that have allowed for this is virtualization. You might have heard about server virtualization or even desktop virtualization. Did you know that you can virtualize your applications, too? In fact, it can be one of the most valuable uses for virtualization, especially considering the upcoming Windows Server 2003 end-of-support date.

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Disaster Recovery: What You Should Know

b2ap3_thumbnail_server_redundancy_400.jpgEverything is fine and dandy in your office. Everyone is working at a desirable rate, and you’re getting more business than ever before. Then, disaster strikes. Your server overheats, causing irreparable hardware failure, and you’re immediately caught in a pickle. Operations screech to a halt, data is lost, and you’re stuck in a situation that puts your business’s future in jeopardy. Of course, all of this can be quickly remediated with a quality disaster recovery plan.

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4 Reasons Why SMBs Need Remote IT Support

it_support_for_smb_400.jpgTechnology is an imperative part of your business’s operations, but sometimes things don’t go quite as planned. It can fail when you least expect it to, and you’d really hate to pay your IT provider for an on-site visit. What can you do when you’re in a technology bind and need to keep operations moving forward?

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Turn the Key to Business Success with All-in-One Technology Solutions

b2ap3_thumbnail_money_solutions_400.jpgWe all know the pain of contriving a brand new business solution. It takes time to implement and it can be an unnecessary hurdle to greater operational efficiency. Therefore, the best way to make the most out of a brand new solution is to use one that requires minimal setup, and can be implemented immediately into your business strategy.

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Moving to the Cloud Is Great if It Is Done Properly

b2ap3_thumbnail_cloud_eureka_400.jpgCloud computing is a revolution which is bringing about a change in the way small businesses view the consumption and analysis of data. More businesses than ever before have joined the cloud trend. However, some are finding that their cloud solution isn’t ideal, or they have presumptions about the cloud that simply aren’t true.

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Only 55% of Enterprises Can Identify Risky Mobile Applications

b2ap3_thumbnail_application_mobile_computing_400.jpgMore businesses are flocking to BYOD (Bring Your Own Device) than ever before, and it’s evident that it can change the way workers access information in both the office and on the go. Yet, how many businesses can accurately estimate the level of security they receive from their BYOD policy?

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Outsourcing IT Automatically Gives Your Business Access to New Skillsets

b2ap3_thumbnail_outsourced_it_works_for_business_400.jpgIt’s well known in the business world that outsourcing your IT will yield significant savings for your IT budget. However, did you know that the benefits of outsourcing IT go beyond monetary savings? For example, gaining access to a new skillset is just one valuable benefit to outsourced IT that doesn’t have a column in your budget.

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What Should You Look for in a Backup Solution?

b2ap3_thumbnail_backup_that_works_400.jpgAs a business that values its data, you need to have some sort of backup solution put into place. Otherwise, a disaster could put your business’s future on the line. Unfortunately, it’s not always easy to make such an important decision on the fly. The first step toward integrating a backup solution for your business is to do your research and understand what your options are.

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Are You Budgeting for IT Security?

b2ap3_thumbnail_IT_security_budget_400.jpgIt’s the nature of technology to grow more complex over time, and as it does, the types of threats grow alongside it. Security is now more important than ever before, and if your business is not prepared to handle the threats that lurk in the shadows, your organization could be running with an unnecessary crutch.

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3 Ways to Tell if You’re Dealing with a Faulty Hard Drive

b2ap3_thumbnail_hard_drive_vector_image_400.jpgEvery business owner knows how imperative technology is to their success. Sometimes it’s the most common problem which can keep you from being as productive as possible. It’s not always evident when technology is about to fail, but there are some general signs you should look for when you’re skeptical that your hard drive is about to kick the bucket.

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Ye Be Warned! Support for Windows Server 2003 Ends this July

b2ap3_thumbnail_no_more_windows_server_2003_support_400.jpgIf you’re the owner of a small or medium-sized business, mark your calendars for July 14th. This is when Microsoft will stop supporting the 12-year-old server operating system, Windows Server 2003. Any business that is still running this ancient OS needs to upgrade to a more recent one before the end-of-support date arrives.

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How a Reliable Computer Network Makes Your Business More Competitive

b2ap3_thumbnail_reliability_is_key_400.jpgIn order for your business to be competitive, you need every aspect of your company operating at maximum efficiency. If just one component of your business isn’t functioning properly, then you’ve lost the competitive edge. This principle applies especially to the network of a small-to-medium-sized business.

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Can You Tell the Difference Between an IT Issue and an IT Problem?

b2ap3_thumbnail_what_is_the_problem_400.jpgWe often discuss why it’s important that a business takes proactive measures to resolve IT issues before they become problems, but these definitions might be lost on some of our followers. In order to understand the true value of our IT services, it’s imperative that you’re able to distinguish the difference between these two disruptive sources to your technology.

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