SMART Blog

Smart Services has been providing independent agents with proactive, fast, and expert technology services since 1991.

Jerry Fetty is the CEO and founder of SMART I.T. Services, Inc. Jerry has been called the "Geek King". He has been helping companies make smart decisions about their networks and automation systems for over 30 years.

Take Inventory on Your Old Technology

b2ap3_thumbnail_oldit400.pngDo you have a plan to deal with your old technology, or do you have a closet full of used equipment? Are you aware of your equipment's refresh dates, or do you just replace components after they break? Knowing the condition of your technology, and having a plan to deal with old equipment, will save your business money.

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Is SYOD Better than BYOD?

b2ap3_thumbnail_smiley400.pngBYOD is a popular business trend where employees are bringing their personal devices to work, and using them to be more productive. There are many benefits to BYOD, but it's not without risks to company security. A good compromise that keeps employees productive and networks secure is Select Your Own Device (SYOD).

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The Butler Advantage

b2ap3_thumbnail_butler400.pngYou can't do everything yourself. Often times, you spend too much of your day dealing with unforeseen situations that arise. This makes completing all the tasks you've laid out for yourself extremely difficult. Implementing best practices will help you manage your time better, have fewer surprises, and allow you to focus more on making your business profitable.

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5 Things to Look For in a Web Hosting Company

b2ap3_thumbnail_webhosting400.pngIf websites are the new front door to your business, then what does that make your web hosting service? Your hosting service would theoretically be the neighborhood your business is located in. Therefore, even if your door is polished and your website content is good, a poor hosting service will detract customers like being located in the wrong part of town.

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A Gracious Host: 3 Ways Cloud Computing Can Help Your Business

b2ap3_thumbnail_cloud400.jpgMuch has been made of the cloud recently and you see more and more that companies of all sizes are beginning to utilize cloud computing services in some fashion. Whether it's simply the incorporation of web-based social networking interfaces as inexpensive (and seemingly valuable) marketing tools, or the complex hosting of your company's entire computing infrastructure, the cloud has several options that can work for your business. Below are three ways in which the cloud can present your organization reasonably valuable solutions.

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5 Business Technology Trends

b2ap3_thumbnail_trends4002.jpgIn a recent economics survey of small to medium-sized businesses by Oxford University, it was discovered that two-thirds of companies believe that technology is the key to transforming their business in order to "achieve longevity and sustainable growth." This survey reveals a lot about how businesses worldwide feel about technology. Does your business identify with any these trends?

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Do you Still Use a VCR?

b2ap3_thumbnail_vcr400.jpgIt wasn't too long ago when a person could go to his or her local supermarket and rent a copy of their favorite movie on VHS. When that novelty fell off, you could still get the movies at your local video store. Every town had one. Whether it was a chain such as Blockbuster or a locally owned store, millions of people relied on the video store in their town for entertainment for the better part of a quarter of a century.

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3 Solutions to Minimize the Risk of a Server Crash

b2ap3_thumbnail_SFire400_20130708-184325_1.jpgServers are one of most powerful pieces of equipment in the office, but that does mean they are the toughest. The hard drives in servers are made up of ridiculously fast moving parts. One day, these small parts will fail and end the server's life with a sudden crash. Here are a few steps you can take to prepare for server doomsday.

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Desktop Virtualization

b2ap3_thumbnail_Virt400_20130708-184214_1.jpgDesktop Virtualization is a great solution that lets you run two operating systems simultaneously on one computer. This allows users to no longer be tied down by one machine, and it can save your company money by cutting back hardware expenses. Local and Client/Server are the two models of Desktop Virtualization; here's how they compare.

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Is Printer Ink a Scam?

b2ap3_thumbnail_ink400_20130708-183900_1.jpgHave you ever gone shopping for new printer ink, paid the retail price, only to walk away feeling like you've been ripped off? With ink jet printers especially, buying the three new ink cartridges needed for photo printing will end up costing more than the printer itself! Why is ink so pricy and what can be done about it?

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The Business of Malware and Your Mobile Device

b2ap3_thumbnail_phonejack400.pngWe often view hackers as creeps who are bent on spreading viruses to disrupt everyone's lives, perhaps for the sake of anarchy or some extreme ideology. But when it comes down to it, most hackers are in it for the money and are just trying to make a quick buck. In fact, hacking groups may even be more organized than your business!

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Tip: Use Word to Fill in Scanned Documents

b2ap3_thumbnail_word400.pngHave you ever got stuck having to fill out a paper document, only to butcher it with your handwriting? Paper forms filled out with sloppy handwriting are unprofessional and may even miscommunicate an important detail. To help your paper forms look professional, Microsoft Word allows you to scan the doc and then enter text; we'll show you how!

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Protect Your Business from BYOD Lawsuits

b2ap3_thumbnail_lawsuit400.pngMany businesses are discovering how great it is for employees to use their personal devices to accomplish work. BYOD has been proven to improve productivity and worker satisfaction; but like so many great things, these BYOD benefits are in danger of being shut down as employers are becoming concerned about being sued. How can you still benefit from BYOD while being protected from lawsuits?

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What Goes on in Your Office at Night?

b2ap3_thumbnail_Camera400.jpgWhen you go home for the night and lock your office door, what happens in your office under the cover of darkness? During the day, you are present to monitor what goes on and control the chaos, but what kind of monitoring and controls are in place for your office at night?

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Are you prepared for the Zombocalypse?

b2ap3_thumbnail_zombie400.jpgAre you going to make sure your machete is handy and start boarding up your windows for the coming of George Romero's slow-moving walking dead, or will you load up on ammo and lock yourself in a bunker for the more active and feral Max Brooks-type zombies? What about your data, like your Zombie Survival Guide E-book? Is it safe?

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The 5 Most Common Causes of Data Loss

b2ap3_thumbnail_PCleak400.jpgThe majority of businesses that experience data loss will not recover. You may think that, if you are careful, then you will not need a backup solution, but statistics say otherwise. A 2009 study by Blackblaze.com revealed that 46% of users experience data loss every year! This figure makes sense when you consider the five most common factors of data loss.

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The Internet of Things as the Next Big Thing

b2ap3_thumbnail_IoT400.jpgWhen you hear the phrase, "The machines are taking over," you may think of science fiction stories where robots become self-aware and enslave humanity. You may not have realized it, but the machines have already taken over; not with a violent uprising, but through what's called the Internet of Things (IoT).

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Is Printer Ink a Scam?

b2ap3_thumbnail_ink400.jpgHave you ever gone shopping for new printer ink, paid the retail price, only to walk away feeling like you've been ripped off? With ink jet printers especially, buying the three new ink cartridges needed for photo printing will end up costing more than the printer itself! Why is ink so pricy and what can be done about it?

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4 Support Obstacles Relieved By Vendor Management

b2ap3_thumbnail_vendors400.jpgWhen tech support is done right, it can be a beautiful service. When tech support is done poorly, it will only add stress to an already frustrating problem. You know that we provide excellent tech support, but if you are seeking support for a technology that we don't cover, then you may think you'll run into obstacles.

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3 Solutions to Minimize the Risk of a Server Crash

b2ap3_thumbnail_SFire400.jpgServers are one of most powerful pieces of equipment in the office, but that does mean they are the toughest. The hard drives in servers are made up of ridiculously fast moving parts. One day, these small parts will fail and end the server's life with a sudden crash. Here are a few steps you can take to prepare for server doomsday.

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